Privacy Policy for Old World Market Customer Rewards Program
Effective Date: 04/01/2025
At Old World Market, located at 5129 N. Broadway Street, Chicago, Illinois, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you participate in our Customer Rewards Program.
Age Restriction
The Customer Rewards Program is intended for individuals aged 18 and older. We do not knowingly collect personal information from individuals under 18.
Information We Collect
When you join our Customer Rewards Program, we collect the following personal information:
Your name
Your email address
Your phone number (which serves as your Customer ID to accrue reward points)
Your postal code
Your birthday
How We Use Your Information
We use your personal information primarily to administer the Customer Rewards Program, including:
Tracking your reward points
Providing you with rewards, discounts, and coupons.
Additionally, we may use your information to:
Send you promotional offers and marketing communications related to Old World Market
Provide you with special offers or rewards on or around your birthday (customer must hand in form at least one week prior to their birthday)
You may opt out of receiving marketing communications at any time by following the instructions included in the communication (e.g., clicking the "unsubscribe" link in an email) or by contacting us directly.
Sharing Your Information
We do not share your personal information with any third parties, except as required by law.
Data Protection and Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
In the event of a data breach that compromises your personal information, we will notify you as required by the Illinois Personal Information Protection Act (PIPA).
Your Rights
As a member of our Customer Rewards Program, you have the following rights regarding your personal information:
Access: You may request to see the personal information we hold about you.
Correction: You may request updates or corrections to your personal information.
Deletion: You may request the deletion of your personal information.
Opt-Out: You may opt out of receiving marketing communications.
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as you remain a member of the Customer Rewards Program. If you choose to leave the program, we will delete your information within a reasonable time, unless we are required to retain it by law.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:
Old World Market
5129 N. Broadway Street
Chicago, IL 60640
Phone: (773) 989-4440
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you by posting the updated policy on our website or through other reasonable means.